Ufiling

I have tried to register on the ufiling website on 22 August 2022 and got the message that my profile has been locked. I called in and was told that I should email a copy of my ID which I did. I received an email on 6 September 2022 that I should forward my documents that my employer sent to me.

After numerous calls and emails nothing has happened. My profile is still locked and I cannot apply for my UIF benefits. If my profile is unlocked and I apply for the benefits then I have to wait another 35 days and I have been waiting for almost 3 months now for my profile to be unlocked.