They dont care about helping people, they dont work all they do are mistakes and never care to own-up to them and assist efficiently

since i have app**** for UIF claims on the 23/08/2017 at labour (Soshanguve) and was given a date to go and sign on the 27/09/2017 but when i got there the person who was helping me processed the claim but scanned another persons documents on my profile, i was told to come back on the 10/10/2017 and they would have been fixed it, but to my surprise when i got there on the set date nothing was done, i insisted that they fix that and i got a call from Rose saying they could not process as the dates fall off, but i explained i that i worked two companies at the same time as the other one was mine and they need to process the claim and if there is a penalty i will pay it its not a problem, Rose adviced me that i will get an sms as soon as its been processed but unfortunately even now its been 2 weeks already i have not yet received any sms or respond to say my claim is beeing processed,