THE WORST AND MOST TERRIBLE SERVICE EVER

<p> It is angering and very unprofessional and inconsiderate to have people who don't care working at the department of labour UIF in specific whereby they deal with mothers whom are depending on their claims to survive during their maternity leave, while the staff at the UIF is getting paid and there's women out there who have to go around borrowing money for Diapers and make ends meet for their next meal, because their claims and complains are falling into deaf ears, blind eyes or bluntly non carrying hands, <br /> CASE NUMBER ********** 8407, a message was received stating that the claim was rejected and after an hour of attempting to reach the department, my work being put on hold and my fiancé wasting her airtime for countless attempts of calling, I ended up being answered by Ruth, whom I have stated to her that I'm calling in regards to rejected claim, she asked me to hold, transferred my call to a dead end extension, and I called again to be answered after 20 minutes, and the same happened,, my fiancé went through the same process of a answered call which ended no where. <br /> May we please stop having non carrying staff in the department, as we have a lot of people suffering due to this, and many are those who have no access to internet or anything in regards to complaints, may we also have staff stop behaving like the claims are coming out of their pockets or their budget,</p> <p>I had to drive my fiance from Potchesfstroom to Roodepoort this morning so she would find out why was the claim rejected only to be told that the lady who assisted her 1st day she went, she did not scan the papers properly, whos problem is that, arent they suppose to be professionals at what they do and seeing that they are dealing with sensitive issues around peoples money, As if my fiance going there was not enough, she was assisted by a guy called Oupa who said to her she needs to come back on Wednesday the 24th today being the 18th of Ausgust, just what kind of service is this, are these people getting incentives for not paying out, non of them have name Badges and the manager himself is useless <br /> CASE NUMBER ********** 8407</p> <p>My fiance is seating at home with no income however we have UIF deductions on her payslip<br /> </p>