The UIF poor service

This must be the worst service ever, I left employment in July 2020 I app**** via ufilling in August 2020 to this date u have not received my benefits, I had to phone the call centre in February 2021 and I was told I had outstanding documents hence my application was not complete, I did submit the required documents on the 17th of Feb 2021 from then it has been back and forth and I get different statements when ever I call the call centre, it's of no help really. The service is utterly useless and ridiculous . I have been without income since then.