Terrible Service

If I could rate them a zero star I would have. Service 0-1000 !!!! Long story short I got retrenched in 2020 due to the Covid 19 pandemic. App**** for UIF through a company and submitted my forms numerous times as well, (5-6) times if not more. Would phone in weekly for 3 years just to be told that it is with the processor and they are waiting to make payment. Seeing that I have been waiting for 3 years they said it would be a lump sum. Never happened, recently logged in to my online UIF portal just to see what is the latest status of the application. To my surprise it had been declined by the accessor ????????? For what reason? When phoning and asking they said I must reapply and they will investigate ? Why should I do that as I am not the one at fault, you have my documents that I have sent numerous times...use them and stop being so *********** ! do your job! I have never ever app**** for UIF before and this is the service you get for trying to apply for the 1st time. Threats, emails etc. nothing work ! They might as well just close the UIF offices as there is no need for them. !!!!! No hope for South Africa#mycountryhasfailedme