Terrible Service!!!!

I submitted a uif claim on the 5/01/2026 and the claim was rejected on the 30/01/2026 without a clear reason why and I had to keep calling them to find all his out.

I was then told to resubmit the claim at the beginning of February, this took 4 days to do because they kept saying they are having system issues and are not receiving emails. It has been over 25 days now and I am being told that no feedback has been received for my claim and they keep saying that they are escalating the matter. This is very sad and infuriating as I am unemployed amd need this money. This is very disappointing shame.