Simply Bad Service

Since end of February 19 this Department launched their new ufiling platform live but it does not work. Information is wrong and to try to resolve it over the telephone is impossible and neither do they respond to email requests. Problem is that one cannot submit ufiling payments via the system thus one needs to do it via EFT the banking system, but then they do not update my records so the payments remain in dispute despite the fact that I have emailed to them the proof of payment.