Sick and tired off waiting for my Money!!! UIF CLAIMS DEPARTMENT IS USELESS

I m tired!!!!! I have waited for my UIF to be paid out for almost 10 months. We have used all our savings to pay for diapers. I m back j at work for 5 months and still waiting, they never get back to you how far the payment is or you appliction is. Uif is fast to take your money but slow to give it back when they must. I AM SICK AND TIRED OF WAITING. I NEED MY MONEY. YOU GO IN AND ASK THEN THEY ARE ALWAYS OFFLINE. YOU CALL THE LINES ARE BUSY, THEY SAY THEYL CALL BACK BUT NEVER DO. IF NO ONE GETS BACK TO ME ASAP I WILL TAJE THIS HIGHER UP!!!!!!