Re Terrible service from the UIF

I was dismissed and have app**** online for the benefits and i have received no joy from the process

I have received a case number *** of which was sent to me on the 25th of August 2020

I have tried calling the UIF offices on numerous accounts and there is no answer which is so frustrating as the don't care image and attitude is given

There has been communication from the office requesting my U19 form of which i have submitted and still no joy

This is really frustrating as i have contributed to the fund and i need my benfit as i have a 2 year old child and this will help me alot