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Reese V

1 reviews | Active since Dec 2021

16 Sept 2025, 12:30

Putrid UIF assistance

My contract expired and I am now unemployed, being unemployed with this economy in South Africa is very difficult. I app**** for my unemployment benefits, first my application got rejected many times because the website is offline and faulty which is not anyone's fault but UIF representatives. Many people's UIF contributions were not picking up because the website is always offline and faulty which causes confusion but the system is never fixed and never updated by UIF employees. Now my application is being escalated because of the exact same problem of the UIF system being offline and I never ever get proper feedback from UIF representatives they always state a different waiting period. My application has been sitting on SUBMITTED for so long and even though I app**** with correct documents and emailed correct document UIF representatives still refuses to assist. I speak for many other people who is unemployed and has been sitting on SUBMITTED for many months without being assisted, for people who are unemployed and have no source of income who has responsibilities such as rent, groceries and children to see to, school fees. All people who are trying to collect unemployment funds but are rejected, ignored and manipulated. Where are our funds!!!?!? The UIF website is always offline and incorrect

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Replies (1)
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Reese V's update17 Sept 2025, 12:36
Reviewer Update
It so difficult for an unemployed individual trying to apply for unemployment benefits because UIF employees are so unhelpful and difficult to deal it.
They refuse to do their job. I've emailed all corr ct required documents and app**** online with all correct documents and still my claim hasn't been approved. They keep stating my claim is being assessed and my claim was escalated which is really draining because there's is absolutely no reason for me to wait for such a long time for funds that are rightfully mines, funds which were deducted from my hard earned salary. There are so many other people who has been waiting for so long with still no feedback and approval from UIF employees. Government workers are very unhelpful and unable to do their jobs correctly and take instructions.