Poor service rendered by labour department

Good morning

HI am Mr Mothupi I have app**** for uif in October 2018 and I went to sign on the 10th November and the second on the 10th December and I was told that I should come on the 10th January to sign. November and December I got money but to my surprise January they said that money which was allocated to me was finished.

When I asked for a reason why I was told to come back in the first place I was told that the money I got was for 2017/2018.they said that 2015/2016 was not captured reason being my salary schedule had an error on my ID number, I must fix it. I did as required went to my employer to fix it and then I submitted the correct one

But to my surprise it's been 3 weeks now they keep saying(at your office) it's still processing. How long will it take to get the results as am running out of patience

Will someone please take this matter into consideration, and hopefully resolve it. My contact is ***

Yours faithfully Jan Mothupi Afternoon

I have been waiting for your response regarding the email I sent you on the 8th February 2019 about my uif claim but no one responded to me yet again am still waiting can someone take me serious and tell me what is going on with my claim my ID number is *** and my contact number is ***

Hopefully you will take me seriously this time

Yours faithfully Jan Mothupi Show quoted text (all this are emails I send to the man by the name of Peter molapo of labour department in Middleburg but till now there is no response