Poor service from Department of Labour

I have been struggling to REGISTER online for my UIF Claims for OVER a month now. My credentials was locked because UIF Department had my details incorrect and when I tried to register they locked my credentials. I have been calling EVERY week since middle of April and then I am promised within 7 days I will receive email to indicate "unlocked" and then I can continue, I have only received 1 email after which I AGAIN tried to register but credentials were still locked I keep calling and keeping getting same message from every consultant but up to date NO UNLOCKING OF CREDENTIALS.

Can anyone PLEASE ASSIST to get this matter resolved ASAP