POOR SERVICE DELIVERY

Trying to find out from Ufiling Call centre 0****43843 since 24/04/2019 why my husbands Illness Benefits has not been paid out- telephone at Call centre not answered or the Call Centre is just not available! Has to fax the Medical certificate to ********** 595 was out of order for numerous days. Did all I had to do from my side - exactly the same procedures as the previous continuation of payments- no response or explanation from their side! Up to today wasted more than R400 worth of airtime- just for no answer and no response! Sent emails- no response even sent an email to Office of the Unemployment Insurance Commissioner|UIF|Department of Labour - a lady (apparently the head of the department )"cc' my complaint to how many people at UIF dept to please provide feedback- that was last week- needless to say still awaiting feedback! I THINK THE UIF DEPARTMENT IS THE WORST DEPARTMENT OF GOVERMENT WHEN IT COMES TO SERVICE DELIVERY!