Poor Service

Kindly assist; this is unacceptable not receiving any assistance from Department of Labour. I submitted my claim for UIF benefits on the 12 of Feb 2021, everything was captured in March this year, and I was told to wait 10 working days. After 21 working days I did a follow up and I was asked to re-send the UI-2.8 which I did send again. And there after I have been told it has been escalated to the assessor for capturing sin on the 25th of June I have been calling every week and I kept on receiving the same response of an assessor who does not do his or her job. Now its September nothing has been paid into my account to now, it seems no one knows when I will get paid. Can you please help me with this matter? I can’t be waiting for UIF payout for 7 Months. THIS IS UNACCEPTABLE!! I have responsibility to take off which accumulating every month I am relying on UIF Claims department to do their work sufficiently and do the payout. I trust someone will speed up the process and take this as a matter of urgency.