poor service and undedicated workers

Really this is bad, been waiting for over 3hours just to register my UIF claim, the orlando branch was much better than this one, pity they renovating. One consultant take 30-45 registering only one candidate and they tell you computers are slow, who's problem is it if your computers aint functioning proper? Such issues you sort with yourmanagement, i really feel it unfair for us people going the and spend wholeday in the queue then be told they closing or computers are slow. Why are all government department so bad and at delivering services, they really cant meet applicant expectations or need. All we want it sinply the best and outstanding service, can this computers be fixed us as people cant spend the wholeday waiting for something which take 15min to do, i am really not happy about this, not having a job is frustrating enough i do not need more. Relevant parties please act accordingly and solve the terminal problems.