Pathetic uif service

I'm in my last month of maternity leave and have not received any feedback in regards to my uif maternity benefit application. I have been applying and submitting documents since Janauary 2022. The consultants have been so quick to close applications due to documents being outstanding or in correct. I have and to reapply several times. Since 7th of March 2022 I have been told by consultant after consultant all my documents are correct and the application has been sent through to the admin department for assessing and approval. I keep getting told to phone back after 2 days if I do not hear anything back. I have been doing so since March 7th 2022 and the feedback is still the same. Today i get told my documents have not been processed as yet. Its literally just been laying there since March 7th meaning consultant after consultant twice a week have been lying to me saying it has been processed when it has not. The call centre consultants cannot assist as they are waiting for the assessor all they tell you is I've escalated and phone back after 2 days. How is it possible that something like a maternity benefit that is suppose to you assist you while you are not receiving a full income does not receive any kind of urgency in being processed. How can one go 3 months to 4 months of having to wait for feedback on whether it's been approved and then have to wait another month before it gets paid out. Consultants have previously said it can take up to 30 days for it to be processed. In my case it has been 2 months and if you look from the 1st application in January 2022 it has been 4 months with no feedback. Really pathetic service.