Pathetic service ever.

Have put off claim since 28 May 2019, till today I'm still waiting for a payout. When the due date that they give come to sign they inform u about 8days. But nothing. When you request to speak to the manager you'll hear how busy he is but they are up n down the whole time. People will tell you how well they will serve the clients when they need the job,but once they do haaaaa they forget all that. I need my payout I am entitled to it.