Pathetic service!!!!!!

So I app**** for uif on the 3 june 2020. I was advised it would take 4-6 weeks. I waited and did not receive anything. I went back in August. I was then advised my profile is blocked and it would take 2 weeks for my profile to be unlocked. I went back after 2 weeks and was advised my profile is unblocked and my claim would be processed. They said 6-8 weeks. I waited and nothing!!!!! I went back in November. I was then advised the only thing they did on my profile was update the last place I worked!!!! From ****ing August!!! Are you ****ing serious???!!!! They then advised I need to go to Bellville to find out what is happening and why nothing was processed. I was not happy and the consultant advised I need to complete the bank for which i already completed and submitted again!!! Went to the bank, completed the bank form resubmitted it and was advised my claim has been received and would be processed. Was also advised it would take 10 - 15 working days. Waited again!!!! And nothing!!!!!! I then sent an email to the deputy shadow minister Michael Bagraim. He then sent my request to the acting commissioner - Marsha Bronkhorst. The acting commissioner then sent an email to the head office in Pretoria advising my claim was approved and for payment to be released. Till to date I have not received anything or any response from anybody. My brother inlaw app**** after me for uif, he app**** in September and received his payment in December. I app**** in june 2020, it is now 2021 and i still have not received anything!!!! What the ****!???? I have sent numerous emails, I tried calling and nothing. If the acting commisoner advised my claim is approved and payment should be released, why have I not received payment yet???? Why am I waiting more than 6 months for my uif funds? Why is nobody doing their ****ing jobs properly??? Why do I have to send numerous emails and no one responds???? What the actual ****?????