Non Payment

Can someone please assist or direct my mail to the relevant person.<br> <br> Please explain the process of claiming for Unemployment Insurance Fund. Lindiwe Zandile Ngoza completed her forms on the 18th August, to date she is being sent from pillar to pole. I tried to call the Call Centre on numerous occasions and each time I am giving a different story like she must come to the offices which she has done and each time the attached documents are attached.<br> <br> Whilst employed she paid her uif without fail. Why is it such a frustration and challenge when she must be serviced or assisted?<br> <br> Is this the kind of service we are paying for on a monthly basis.