NO SERVICE - OR IS IT INCOMPETANCE

I submitted my uif claim in August already and have not recieved a cent....it is now November.I have a 3month old baby and no money.I was not recieving a salary from my company and am totally dependant on my UIF money.I have been to the randburg branch over 10times already and they keep telling me to come back in 10 days....its now been 3 months already.I have had to take loans and borrow money to make ends meet thus far and am in desperate need of MY UIF MONEY.<br> <br> <br> PLEASE HELP!!!