No Service delivered

After a long struggle to register on the system. I sit with another issue. First of all, the UIF system had an incorrect profile info against my ID. It took weeks to fix it.

My claim has been sitting with an assessor since Nov 2021, with no positive feedback. I had to send my documents twice. I don't even know what is happening on my application, the status is always the same; whether you call in or check online.

There is absolutely no valid reason provided for delays in the process.