No response or feedback

Good evening i have app**** online for my uif maternity in September. I have been calling them for the past 2 months and every day i call i get different status updates or answers. They were suppose to come back to me already but to no avail. I've submitted the documents they have requested more than 5 times. My application has been scla

Some say they can locate the documents, then the other say they can't check.. Its almost 3 months and im still waiting on a response.

Can anyone maybe assist me