NT
Nosiphiwe T

1 reviews | Active since Apr 2022

07 Apr 2022, 11:50

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I'm disgusted at the treatment iv been receiving from the uif call center. I have submitted a continuousion on the 24th. When I checked the status on the 25th it was cancelled by paymsst. Till this moment uif team had been unable to tell me what was the reason behind this. Everytime I call in Wich had been everyday since the 25th I'm told my query is sent for excelation. Yesterday I asked one of the agents when she told me she would excelate my matter where was the feedback from I'm the last six excelations. She got upset and eventually hung up on me after putting me on hold for 30 minutes.

My problem is my continuation of benefits was cancelled. I wasn't given any feedback. One of the agents told me they would check if I still have suffienct points but still haven't received any feedback from them.

I'm ****ed of at the level that you guys just ignore a person just like that. Case number C-***

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