No one picks up the phone

I've been on hold for a week, roughly 30 minutes at a time, for the last week. I've called at 08h00, 10h30, 13h00 and 15h40, without getting through.<br> <br> I'm trying to do the right thing and pay my domestic's UIF, but Ufiling is making it impossible to get anything done. I've got a paymet pending and I don't know why. I'm also trying to request a backdated statement. They also don't respond to emails, so I'm stumped at the moment.<br> <br> Can anyone please point me in the right direction?