No communication after I submitted the claim almost a month now

I am 100% not happy with the Department of labour. I submitted my claim via uFiling on the 8th April 2021, there has been no communication till today. And when I call it speak to a manager they are always in a meeting. What is happening? Why are being failed for our own money? I have Bill's to pay, groceries to buy, where am I supposed to get the money with such poor service. It's good for them they have jobs so they don't have to take priority of our claims. Can someone fix this today!!!!!