More than 35 days waiting for my payment and now I’m told to wait another 35 working days

I don’t even know why there’s no option to put no star at all The service is appalling . Iv waited more than 35 working days and I’m being told to wait another 35workings days because of people who are not doing they job

I’m very much upset and very frustrated as my uif payment has been delayed and not because of me not submitting documents but because of the incompetence of the people working on my profile

I sent through an application on the 26 of November 2020 *** and I was told that it would take 35 days

I sent through my documents on the 28 of November 2020

By this time I should have received my payment . I called the contact centre on the 19th of January 2021 and I was told that no documents were not received and that my query would be escalated and would take 7 working days as the lady helped me upload documents on a link .***

I called in yesterday the 25th of January 2021 just to see how far they were with my payment and I was told that the first application done they had reversed the application cause of suspicion on ***** but no one bothered to call or email me no communication whatsoever. I asked how far my application was cause it was escalated and I was told 7 working days To my surprise the gentleman stated that it’s actually another 35 working days which I was not told by the lady (***)

I done my part and the people working at the labour department are not doing theirs Iv waited longer than what I was told to wait and I cannot wait longer . I need this to be resolved as soon as possible and my payment be done as I have kids to feed and bills to pay

I can be contacted on *** or ***