Maternity Uif Claim

This is a formal complaint with regards to bad service received from the Labour Dept in Boksburg.All required documents were submitted for my maternity claim on the 28th of July 2017.

During my first follow up documents went missing and some not scanned I had to re-submit. A follow-up date of the 7th of Sept was given whereby i submitted birth certificate and a letter for the doctor at the hospital i gave birth at was given by the dept for completion, my return date to submit the medical note was on the 30th of Sept. I submitted the letter on the 8 th of Sept to avoid further delays. On the 30th I followed up again and they said they DO NOT HAVE any banking details. Initialy Nedbank details were completed only on UI-2.8 Form in July, however, I changed to AbSA on a (UI-2.8 and UI4)on 30th October. Reason for this is because no salary was deposited and resulting in my Nedbank account been overdrawn.

Weekly follow-up's were made by myself,whereby various documents were outstanding AGAIN.

Finally my claim was approved on the 31 Oct 2017 whereby a 14 day waiting period was givenl. On the 24 th of Nov I returned to the Labour Dept to find out when payment will be made as I did no receive any notification of payment from ABSA bank. One staff member adviced that payment was made on the 5th of Nov into my Nedbank account which i did not complete a UI-4 for. New UI-2.8 had to be completed and stamped by the nearest AbSa bank to be resubmitted to their Germiston offices on the 27 th of November 2017,waiting another 14 working days for payment to be made was given AGAIN.

I'M FRUSTRATED AND UNHAPPY BECAUSE I CANNOT MEET MY FINANCIAL OBLIGATIONS. ABSA BANK AND NEDBANK HAS BEEN CALLING ME FOR THE PAST 3 MONTHS FOR OUTSTANDING PAYMENTS. MY VEHICLE WILL WILL SOON BE REPOSSESSED DUE TO NON-PAYMENT.IVE BEEN HANDED OVER FOR VARIOUS ACCOUNTS ALREADY WHICH WILL RESULT IN BLACKLISTING.

Yours Sincerely

Parron Davids ********** 827