Maternity UIF

I app**** for Maternity UIF in Springs, my UI19 was sent to Kabelo Masilela as company procedure, i emailed Kabelo aswel to find out if he got my documents on the day labour branches opened. I went to the branch personal to submit rest of documents and i wrote my details incase if they need clarification. I got a call from Kabelo telling me that he got my UI19 so he will capture it on Monday 2 June 2020, i should expect funds. I called him on the 3rd to check if he did, he told me that he will do it after lunch because he was working on the entrance, i went in the branch within two week to check if he capture my documents, he told me he will do it before end of day. I spoke to my payroll to email me UI19 so that i can submit to somebody else, i went to the branch carrying my baby they refuse to help me because no child is allowed, they took my documents to Kabelo and he gave me a paper telling me to come back on the 2 August 2020 to submit. I waited about a week and more for funds to be available nothing, i phoned him and emailed him only came back to me after two weeks telling me that my documents is short with UI2.3, he emailed it, i took it to the hospital when i email it back my emails don't go through him thinking he blocked me, i phoned today 21 July 2020 to find out if he manage to submit and receive UI2.3. He told me, he will call me back . I am going back to work next month and i had to borrow money to buy my baby needs although i am paying UIF. My salary wasn't enough for my stuff and my new baby.