MATERNITY UIF

GOOD DAY I AM WRITING WITH A COMPLAINT THAT I HAVE FOR DEPARTMENT OF LABOUR, PRETORIA BRANCH. I APP**** FOR MY MATERNITY UIF IN JUNE 2015, AND I GAVE BIRTH 29/06/2015, I WAS TOLD THEY NEEDED MORE DOCUMENTS FROM MY AGENCY THAT I WORK FOR PART TIME AND I MUST ALSO TAKE OTHER FORMS TO THE BANK FOR BANK DETAILS, I DID SO. DUE TO THE REASON THAT THE BABY WAS SMALL I COULDNT GO BACK IMMEDIATELY, I WENT BACK IN OCTOBER AFTER THE BABY HAD GROWN I SUBMITTED ALL THE REQUIRED DOCUMENTS, I ALSO EMAILED THE AS PER REQUEST, AND EVERYTHING IS FINE, AND I MUST COME ON THE 25/11/2015 TO SIGN AND I WILL RECEIVE PAYMENT IN 6 WEEKS. AFTER 3 WEEKS I RECEIVED AN SMS THAT MY CLAIM HAS BEEN REJECTED DUE TO THE OUTSTANDING DOCUMENT, THEN ON THE 26/11/2015 I WENT BACK TO SUBMIT THE OUTSTANDING DOCUMENTS, THEY ALSO TOLD ME EVERYTHING IS FINE NOW AND I MUST WAIT FOR AN SMS. I CALLED THEM IN DECEMBER ANGAIN TO FIND OUT HOW FAR IS THE PROCESS AND IF EVERYTHING IS STILL FINE. THEY SAID THEY HAVE ALL THE DOCUMENTS AND I MUST WAIT FOR AN SMS. I AM STILL WAITING AND NOW MY BABY WILL BE TURNING 7 MONTHS, I AM CONCERNED BECAUSE THEY SAID I CAN ONLY CLAIM WITHIN 6 MONTHS POST BIRTH, AND I SUBMITTED EARLIER