Maternity Claims Made Easy!

Allow me to commend the stellar service received from contact center advisors: Andile Xoli, Ntsane and Kempton Park branch - Lelanie van der Westhuizen.

I am a new mother, maternity leave is a time to take care of my new born not running around begging the labour department for funds that we all know am in very dire need of.

Between your online platforms, the contact center and the labour office I've had little to no joy, considering the amount of money, time and effort I've spent just trying to submit my documents and process my claim it could very well amount to the very claim am trying to get paid out.

It is only after the consistent efforts of the above listed members that my 1st initial claim was paid out 42 days after the claim was submitted, and their continued support has ensured that my household and baby needs were taken care of.

The are still public service officials who embody the spirit of Batho Pele and serve as an exemplar of serice excellence.

I am eternally grateful.