JA
Jamie-Lee Adams

1 reviews | Active since Aug 2024

03 Aug 2024, 13:34

Maternity Benefits

If there was half a star I would have given that. so I App**** for maternity benefits on the 22 May 2024 at Cape Town Labour Centre, when I went to the person, low and behold they are offline, same as 2 years ago when I app**** for my son I got no where because they offline.

Anyway my journey has been 1 horrible terrible experience. I was told to apply online which I did. I submitted my documents and my application was canceled by the assessor. when I called there customer care, nobody could tell me why.

I was advised that I must send my documents to *** which I did. they acknowledge that they received the documents and will be escalating the query. I keep calling since the escalation more than 10 times every time it was something. I was advised by an agent in a laughing matter that I will get my money even if I go to work. it's not a ****ing joke... I have 3 kids to look after rent to pay and bills to pay so where is the joke.

my friend gave me an email address for uif complaints so I emailed them I got assistance from somebody.. low and behold they are ****ing offline. always offline. we struggling and u don't care because you have your money **** this people struggling who told them to have babies I bet that's there attitude. I am so fed up I just want my ****en money and I want it all in a lump sum u guys are ****en Ridiculous...

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Replies (1)
JA
Jamie-Lee Adams's update05 Aug 2024, 17:31
Reviewer Update
I called the call Centre again today and the agent blames my employer that I am not getting my pay that they didn't terminate me. if they did not terminate me why am I not getting paid. I even sent a screenshot... I called the lady at complaints and she said they still offline since Friday ... u guys are a joke. I would like to work for labour department where I am always offline and i don't work. I am going to the media with you guys now because I am fed up with your service.