MATERNiTY BENEFITS

The company I work for submitted my documents via webmaster on the 15.04.2015 On the 13.5.2015 I went to the Randburg office's to submit my documents. I waited in the queue the entire day at 2pm someone came out to start checking our documents and started sending us away to complete what was \incomplete". Got back to the offices sat there until 4pm and then was told by the manager to come back the next day. Went back and forth Alberton office 14/15 May as well as 17.06.15 I was told to fill out all the forms again very unhelpful no one could explain what was going on. Decided to eventually use an agency submitted documents via agency. Received an acknowledgement receipt and was asked to follow up on the 5.08.2015. I called twice the call centre on the 4th and 5th August waited 12 mins and 15 mins for the call to be answered. Called the call centre 12.08.2015. Apparently still require documents that was submitted so many times. I am highly frustrated are they purposely delaying payments. I had to take a loan to survive which I cannot afford to pay back. Were do they think we get airtime money from to follow up and hold the line for so long. Can someone seriously start assisting us?"""