Martenity uif

I am very disappointed that I've waited for more tha 3 months just to get a declined I have a kid to feed I haven't been working for 5 months and I feel like people are really not doing their job systematically and it is unfair, they are failing us at Pinetown branch we are starving service our nation correctly they are paying for these services people!! *** *** The worst is they don't understand what went wrong as I provided all documents??