Lawrence Sithe brilliant consultant

Lawrence Sithe is in the wrong place. This call center agent needs not to be a agent this is a senior. I have spoken to maltiple agents regarding my claim majority did not no what from where but Lawrence took the time to listen to me other agents kept on saying 35 days 7 days just days but Lawrence took the time to put me on hold and find answers for me. Great great great experience bud if you see this keep doing what u doing. Someone will see your brilliant consultant capability.