Labour department Vereeniging does care about our struggle of waking up around 5 being in thir offices for my UIF payment

I HAVE NEVER BEEN SO FRUSTRATED ALL I WANT IS TO FEED MY FAMILY AND LABOUR DEPARTMENT IN VEREENIGING IS MAKING IT VERY HARD, IVE BEEN CLAIMING MY UIF PAYMENT FOR THE PAST 2 MONTHS AND THEYVE BEEN SAYING IT WILL REFLECT IN MY ACCOUNT AFTER SEVEN DAYS EVEN TODAY AM STILL WAITING. I EVEN WENT TO THEIR OFFICES AND THEY SENT ME AWAY TELLING ME NOT TO COME TO THEIR OFFICES BECAUSE PAYMENT ARE DONE AUTOMATICALLY SINCE FROM APRIL 2020 TILL TODAY. I WORKED FOR THAT MONEY. I WONDER WHAT DID WE DO AS A NATION TO BE TREATED LIKE THIS BY OUR OWN PEOPLE. PLEASE MY A HAVE MY UIF PAYMENT.