*********** assessors at UIF

Retirement application submitted 28 September 2020 via u filing ***.Paying a visit to the local office also no help as you get turned away due to the limit on numbers per day.No response receive until February 2021 when I followed up via call centre.Outstanding documents submitted and receive a response 15 Feb 2021 that the claim is rejected as I am not registered as a job seeker.How can a pensioner be a job seeker when there is not even employment for the youth? How competent are the assessors?.Surely the ID number should ring a bell or are we all treated as numbers for Covid ters Fund. After 4 telephone calls to call centre with the promise that they will escalate,no response to date.I have suffered loss of income from SASSA as a result of this 6 months delay.Would like to know when will I ever get a response and will the department compensate for loss of income? Muriel Williams ID:***