INCOMPETENCE AT ITS BEST!!!

These people are next level ***********. I initially did an online submission in September 2023, which kept being canceled by the assessor. On the 13th December 2023, I went into the Durban branch and gave in all my paperwork, including change of bank details. Nothing was done from the person at rhe Durban office, so I did a notice of appeal. This was approved on the 24th January 2024, however I cannot get any money from the fund. Despite giving change of banking details three times on email and twice in person, their system still reflects my old bank account. I was verbally assaulted and threatened by one of the Durban staff (I have the recordings) and his last words to me was that he will make sure that I don't get paid. I cannot believe that changing a bank account can be so difficult?