I went to the department Labour in Cape Town , submitted my documents was assisted by Indian looking woman with short hair she’s short in height took my documents mentioned she will submit out claim till today when I follow up there’s no documents submitt

I went to the department Labour in Cape Town , submitted my documents was assisted by Indian looking woman with short hair she’s short in height took my documents mentioned she will submit out claim till today when I follow up there’s no documents submitted , I hate how government workers do. That’s was my last money that I used to come to town only not to be assisted