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Trevor M

1 reviews | Active since Nov 2021

17 May 2024, 12:52

I need my funds to be paid to my correct bank account

<div>I cant believe how my funds are being paid to my dormant bank account when I have submitted my updated account 5 times in person at the Labour Center and well as via email.

You know how appalled and disgusted I am with the service, or rather lack thereof. The purpose of this insurance is to ensure that you receive somewhat a relief due to being unemployed.

The very same unemployed people must go to the Departments office a million times (petrooooollll?) and have the same error repeated by the staff who is just nonchalant and completely disinterested in what the reason of your visit is...

Let me not talk about that sorry excuse of a call center. No one there knows the word "accountability" and no one there knows of the concept of call resolution and clent satisfaction. Due to their ill-knowledge of the product and system, they would rather lie and say whatever you wish to hear just so they can end your call and move on to the next. I mean as long as they're getting paid right, who are we to make their job difficult by calling in and disturbing them?

I have never been disgusted in my entire existence by how government and its employees treat it's tax-payers and people who have contributed decades worth of funds and when we need them the most, we have to curse, fight and scream to get whats ours.

My Case has been ongoing since August last year and am still awaiting payment to date. All documents have been handed in a million times via email and in person.

I am beyond LIVID!!!</div>

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Replies (1)
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Trevor M's update17 May 2024, 22:28
Reviewer Update
I meant to give 1 Star rating