I have been waiting for my UIF money since last year October even now I haven’t received it, there’s a *****ulent reason behind all of this yet I am not being assisted

I have been waiting for my UIF money since last year October even now I haven’t received it, there’s a *****ulent reason behind all of this yet I am not being assisted. Dennis Hlongwane is the one handling my case but he never replies to my emails or update me with it.