Good evening My name is Nelly monkwe I'm currently in polokwane

Good evening My name is Nelly monkwe I'm currently in polokwane. I had app**** for maternity benefit on the department of labour on February 2024, I had received the first payment on 2nd of March 2024 and app**** again for continuation of payments on the 19 of April and it was approved on 20 April then on 11 May received an sms saying I will received payment in 7 days which I haven't received. I have called several times and went to labour I'm not receiving any help. Please help