1 reviews | Active since Jul 2014
Full payout declined
<p>Good day I am very annoyed at the process these people follow at the department of labour. I processed a claim in February 2017 whilst being on maternity leave. The claim were approved and I received my first payout on 10March. I went in again the same day of receiving payment and were given a form that I must come back 10April to sign. After going in on the date provided payment were processed and paid into my account after two days and were given the next date of 10May to follow the same process. So my comany gave me a portion of my salary while I was on maternity leave. I was advised by Pumeza in the Athlone branche that my total benefit payout over the period will R12 640. After going on the 10th of May my payment were blocked due to discrepancies from my comany not sticking to the amounts they had to pay me. So 1 month they gave me less and the other more. I then went the Capetown branch on the corner of Riebeeck and Long street. Lindelwa were very helpful and told me that my company had to then send a updated UI2.7 form indicating the amounts they actually paid me plus a salary schedule. After send through that info I received payment. Then I were given a date for 2June for my last payment. So after calculating my amounts received it did not add up to R12 640. I queried it and were told because I received money from my company I do not qualify for the full total. Which I beg to differ because my colleagues and manager for that matter went to maternity leave and they received the full payout. People on a higher salary bracket that also get a percentage from their company got their full total payout so whats different with me? So I had it investigated by the capetown branch and were given the same story I do not qualify. I sent an email to ********** and did not even receive a response. This is my first claim and now I have debits that did not go through because I did not receive what was due to me. So +- R5000 was held back and I want to know why and I want it paid into my account with immediate effect.</p>
