Frustrated Customer

I am not happy at all with the service rendered by the UIF department. Since October 2023 I have app**** for my funds till today March 2024 I haven't heard anything from them. I bearly survive with what I have and they are making one's life more difficult than what it is already. I am getting tired and frustrated having to always call the call centre to be **** to and said the case has been ascelated...