Escallation of query unpaid Uif case ID:-***

Escallation of query unpaid Uif case ID:-***

Good day

.I eventually went to the branch in Vanderbijlpark Park after an excruciating wait I was rejected. What an appalling service I received. I had to complete to complete the Ui16 three times during the completion of the form I was treated like an *********** person. The service of that branch is jaw dropping as the same treatment people is being done not only to my self but onto others aswell. I completed my application on the 11th of July 2024, I was told the application takes 35 working days which in my case it took a longer. My application took longer than expected as my application was only approved on the 1st September. I do not dispute the fact I got an offer to start on the 1st of September but by then had I known that the approved I would have signed my U16, but lack of communication at your Vanderbijlpark branch. The worst service is the pay Master on duty for that day on duty of the 6th January 2025 was extremely appalling worst to the ******* bin, they refused to give me their Names when I mentioned that I will be escalating. If many our people are treated then the branch should be closed up, if people feel they are less paid and overworked then look for people who are genuinely seeking employment not people who feel entitled to do as they please, this is pure Non sense it's not a ****a shop operations. People shouldn't work like they own the department. I wasted my resources to traveling from lenasia south to Vanderbijlpark to wait in the rain only to find one person a white guy who speaks sotho and very humble. They drained him to work all day I don't think he to lunch and for a labour department to take advantage of a human right lunch, people notice that. Why are security guards feeling like they belong to the labour department staff they should do what they are appointed for "security". The officials sitting in the offices gossing about increases should be on the floor assisting the people not the security. We are in 2025 do not judge a book by its cover which exactly what is happening in the Vanderbijlpark park branch at Peter G****wana please fix the mind set of your people train them on customer service and appreciation of their work.

If my application is decline can I get a written response why it took so long to assessed I'm not accepting backlog and lack of resources as answer.