DOL - EXTREMELY POOR SERVICE

Good day, <br> <br> Kindly note that I submitted our 2011 - 2014 return of earnings earlier this year and I received the notice of assessment on 15 May 2015. I noticed that our nature of business on the notice of assessment was incorrect. Consequently we were allocated to the incorrect subclass and the incorrect rate was used on the assessment.<br> <br> I informed the department of labour of this via e-mail immediately. I asked them to please correct the nature of business as well as the subclass and the rate on the assessment and to issue an amended notice of assessment asap. They came back to me and asked me to put my e-mail in a written affidavit, signed by our director and by a Commissionar of Oaths and resend it to them, which I did. Since then I have followed up on numerous occasions to see if this issue has been resolved, but up untill today nothing has been done. <br> <br> It has been 7 months since I sent my first e-mail and nothing has been done from their side to resolve this. This is unacceptable! I am sick and tired of the poor service that I get from the staff in the Department of Labour's call centre. No one seem to be willing or able to assist me in getting this matter resolved