Disgusting service

I was retrenched in December 2020 and unemployed for 6 weeks. I put through a claim for UIF on 18 March 2021, I am still waiting for any kind of response from them. Corrected documentation was requested which was submitted in June and several times subsequently Every time I phone in I am told the claim is with an assessor and someone will get back to me within a day or 2. What a joke, I think these people just couldn't be bothered.