Disgusting service

<p>I have app**** for maternity benefits on the 4th of March 2016 already. They told me to phone between 4-6 weeks to check the progress on the claim if I haven't received any payment yet. I have tried to phone them every day a couple of times and they just don't answer the phone or either put the phone down on you. </p> <p>I went in to the Randburg branch again today to check on the progress of the claim. The people there are not very friendly or helpful at all. I was told that my claim is still in progress and I must just wait. They can't tell me when it will pay out or what the amount will be. I also asked to see a manager and I was told there are no manager in today. I asked the person who helped me why don't they answer the phone, he rep**** that they are to busy and don't have time for phones, but on the form they give you they state that you must phone them to check on your claim.</p> <p> </p> <p>I think this is totally disgusting as we have to pay our part of UIF contribution every month and if you don't the UIF department will be on you as soon as they can, but when they need to pay you it takes months for them to do so and that's ok. Why do you have to contribute to UIF if you can't get anything out of them ? </p> <p> </p> <p>I am really dissatisfied with their service. They expect you to be without a salary for 4 months and still survive.</p>