Disgusted

I am utterly disgusted by this service, what's worse is I am forced to use it. I spoke to an agent Itumeleng sithole who hanged up on me after I requested help he said he can't help I asked him must I go to the UIF offices to get help he said yes so I've sareached out to the EFF to boy cott the UIF. I went to the labour department stood In the long que only to be told there documents outstanding and the. I submitted eventually I. April 2021 when I checked my status in May it said awaiting documents. I submitted online eventually in July they said all was received my claims will be processed they gave me a ase number. I've made numerous calls till today I havent been helped. They've been telling any day my claim will be processed. The claim might be small change to them however its the principal behind all of this our country is really going to the gutters if a big service provider such as this can get away with doing this to people I cannot imagine how many billions of Rands they get away with, doing this to us I'm disgusted. And Itumeleng sithole you should not be in customer service buddy.