Disappointed

Good day<br> <br> No payment received for January 2016 .I recieve? the sms below on 1st of February 2016 till today no payment have been received. Please advice<br> Dear ELIZABETH SMANGELE . UIF Request for Payment received. Finalization of payment is 7-10 days. Enquiries contact local Labour Centre . Case No : ***. <br> My agent momsuifassist keeps saying Ufiling confirms payment was made but I never received any payment for January. I have sent several emails most of them with no response from them.<br> Can anyone assist me urgently please<br> <br> Regards<br> Elizabeth