PL
Peter L
1 reviews | Active since Nov 2023
06 May 2024, 13:50
Disability Not Noticed
It is the third time that I am coming to the Department of Labor.Service is atrocious and they not friendly with disabled people.There is often problems with their computers being offline.Only friendly and helpful person is Low who usually stands at the door.He has a lot of compassion for disabled people.Today is the third time I am coming to enquire about my UIF pay out.The bag I am wearing for number two became full and they sent me to the centre toilets instead of trying to accommodate me inside. Evidently the computers are off line again.Waiting in the queue for two hours now.Went to speak to the person in charge and he avoided coming to speak to me. Very unfriendly and not disabled friendly at all.
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Peter L's updateReviewer Update
06 May 2024, 15:44After two and a half hours I was eventually helped.The supervisor blamed it on the system of the Labor department.Was told to wait another two weeks for payment.They will then pay three months.I was told today that it would be all in one payment.Last week Tuesday I was told that if my payment was activated today that it would be paid out tomorrow.The lady today said after 48 hours.Still I must wait two weeks for something that was a system error and not my own.They quick to deduct money from your pay every month but not quick to pay out.Queues waiting for inquiries.It feels like we owe the department something and that they doing us the public a big favor.Blame shifting.Three months due to the departments financial year end.I do not know if I am the only one who has a comment.
PL
Peter L's update06 May 2024, 15:44
Reviewer Update
After two and a half hours I was eventually helped.The supervisor blamed it on the system of the Labor department.Was told to wait another two weeks for payment.They will then pay three months.I was told today that it would be all in one payment.Last week Tuesday I was told that if my payment was activated today that it would be paid out tomorrow.The lady today said after 48 hours.Still I must wait two weeks for something that was a system error and not my own.They quick to deduct money from your pay every month but not quick to pay out.Queues waiting for inquiries.It feels like we owe the department something and that they doing us the public a big favor.Blame shifting.Three months due to the departments financial year end.I do not know if I am the only one who has a comment.